How to Delete or Change a Facebook Marketplace Review?

Quick Summary

• You can delete a review you posted: Open the relevant Marketplace conversation or seller profile in the Facebook mobile app, find your review, and select Delete review from its menu.
• Published reviews generally cannot be edited: Facebook may not allow you to change the star rating or written feedback after a seller review becomes public.
• Deleting a review may be permanent: Once you remove a review, you may not be able to submit another review for the same seller and transaction.
• Sellers cannot directly remove reviews from buyers: You can report a written review when it contains harassment, spam, threats, inappropriate content, or information unrelated to the transaction.
• Respond professionally when removal is denied: If a negative review does not violate Facebook’s rules, post a calm public response explaining how you tried to resolve the issue.

Can You Delete or Change a Facebook Marketplace Review?

What you can do depends on who posted the review.

Facebook states that once a seller review becomes public, the reviewer can no longer edit it. The reviewer can delete it, but after deletion, they may not be able to submit another review for the same seller and transaction.

How to Delete a Review You Left on Facebook Marketplace

Facebook Marketplace seller reviews are mainly managed through the Facebook mobile app. The exact names and locations of buttons can vary slightly between Android, iPhone, regions, and app versions. Businesses that responded to reviews saw a 0.12-star rating increase and 12% more reviews, showing the value of professional responses to negative feedback. (Research)

Method 1: Delete the Review Through Marketplace

• Open the Facebook app on your iPhone or Android phone.
• Tap the Menu icon.
• Select Marketplace. Tap See more if Marketplace is not immediately visible.
• Tap your Marketplace profile icon.
• Open your Inbox or find the conversation connected to the transaction.
• Select the conversation with the seller you reviewed.
• Tap Review seller, your existing review, or the seller’s Marketplace profile.
• Tap the three-dot menu beside your review.
• Select Delete review.
• Confirm that you want to delete it.

Facebook allows seller reviews to be accessed from the Marketplace listing or the messages exchanged with the seller. These review features are available through the Facebook app rather than a computer or mobile browser.

Method 2: Find the Review Through Your Activity Log

When the review does not appear in your Marketplace conversation, try locating it through your Facebook activity: An additional half-star rating made restaurants sell out 19 percentage points—or 49%—more frequently, demonstrating how small rating changes influence customer decisions. (Study)

• Open the Facebook app and tap Menu.
• Select Settings & privacy.
• Tap Activity log.
• Open Your Facebook activity.
• Look for Facebook Marketplace or Marketplace-related activity.
• Find the review or recommendation you submitted.
• Tap the menu beside it.
• Choose Delete and confirm.

Menu labels may differ between accounts. Updating the Facebook app can help when the Marketplace activity or review controls are missing.

Can You Change Your Review on Facebook Marketplace?

You generally cannot edit a seller review after it becomes public. Facebook’s current Marketplace rules allow you to delete a review, but not rewrite or change the published review directly. A one-star increase in a business’s Yelp rating produced a 5%–9% increase in revenue for independent restaurants. (Paper)

This means you may not be able to:

• Change the written feedback.
• Correct a spelling mistake.
• Increase or decrease the star rating.
• Replace a negative review after resolving the issue.
• Submit a new review for the same transaction after deleting the original.

Think carefully before deleting the review. Facebook says that after deleting a seller review, you will not be able to post another review for the same seller and transaction.

Can You Remove a Facebook Marketplace Review Someone Left About You?

You cannot directly delete a review another buyer or seller posted about you. Only the person who wrote the review can voluntarily delete it. Approximately 16% of Yelp restaurant reviews were filtered as suspicious, and these reviews were generally more extremely positive or negative. (Research)

You can, however, report a written review when it:

• Violates Facebook’s Community Standards.
• Includes harassment, threats, spam, or abusive content.
• Does not focus on the product or service you offered.
• Contains unrelated promotional material.
• Includes inappropriate or prohibited content.

Facebook reviews the report and may remove the review when it violates its standards. Reporting does not guarantee removal simply because the review is negative or appears unfair.

How to Report a Facebook Marketplace Review

To report a review someone left about you:

• Open Facebook and go to Marketplace.
• Select Selling.
• Open your Marketplace profile.
• Scroll to Seller reviews.
• Find the review you want Facebook to examine.
• Tap or click the three-dot menu beside the review.
• Select Report review.
• Choose the appropriate reason and submit your report.

Facebook notes that this reporting option is available when you did not write the review and the review includes written text. A rating without any written comments may not display the same reporting option.

Can You Ask the Reviewer to Delete Their Review?

You may politely contact the reviewer when the issue has been resolved. Keep your message calm and avoid pressuring, threatening, or offering payment in exchange for deleting the review. An artificial positive rating increased the likelihood of another positive rating by 32% and raised final ratings by 25% on average, revealing strong social-influence bias. (Experiment)

For example:

Hi, I’m glad we were able to resolve the issue with the transaction. Since the situation has now been corrected, would you consider deleting your original Marketplace review? I completely understand that the decision is yours.

Remember that the reviewer may not be able to leave a replacement review after deleting the original one.

What to Do When Facebook Does Not Remove the Review

A review usually remains visible when it does not clearly violate Facebook’s standards. Disagreeing with the buyer’s opinion is generally not enough to have it removed.

In that situation, reply professionally:

I’m sorry the transaction did not meet your expectations. I contacted you to understand the issue and offered a suitable solution. Please message me if there is anything else I can do to help resolve the matter.

Sellers can reply to Marketplace reviews, and those replies are publicly visible. Sellers can also delete their own replies later if necessary.

A calm response allows future buyers to see that you took the complaint seriously rather than ignoring it.

Why Can’t I Delete My Facebook Marketplace Review?

The delete option may be missing for several reasons.

You Are Using a Computer

Facebook says seller-review features are available through its iPhone and Android apps and may not be available through a computer or mobile browser. Try opening the review in the main Facebook mobile app.

You Are Using Facebook Lite

Marketplace rating and review features can be limited on Facebook Lite. Sign in through the standard Facebook app instead.

You Are Signed Into the Wrong Account

Only the account that originally submitted the review can delete it. Check whether you have multiple Facebook profiles or accounts.

You Are Looking at a Rating Rather Than a Written Review

Facebook Marketplace uses both ratings and written seller reviews. Their controls and visibility can differ, so a rating may not show the same options as a written review.

The Feature Is Not Available in Your Region

Certain Marketplace review, checkout, and transaction features are not available in every location. Your available controls may therefore differ from those shown in another user’s account.

The Facebook App Has a Temporary Error

Update the app, close and reopen it, clear its cache on Android, or try again later. You can also check whether the review appears through your Activity Log.

Facebook Marketplace Reviews vs. Ratings

A Marketplace rating usually refers to a star score, while a seller review can include written comments about the transaction.

Facebook allows buyer and seller ratings to be submitted through its iPhone and Android apps. Seller reviews may appear on the seller’s Marketplace profile and on the listing connected to the transaction.

Understanding this distinction matters because Facebook may provide different deletion, reporting, and visibility controls for ratings and written reviews.

Does Blocking Someone Delete a Marketplace Review?

Blocking a seller does not technically delete the review from your account. However, Facebook states that when a reviewer blocks the seller after posting a seller review, the review will no longer be publicly visible.

Blocking should be used for privacy or safety reasons, not simply as a substitute for properly deleting a review.

Final Thoughts

You can delete a review you personally left on Facebook Marketplace, usually by opening the transaction, seller profile, or Marketplace activity in the Facebook mobile app. However, you cannot normally edit a public seller review, and deleting it may prevent you from posting another review for the same transaction.

When someone leaves a review about you, you cannot remove it yourself. Report it when it violates Facebook’s standards or is unrelated to the service you offered. When the review does not qualify for removal, a brief and professional public reply is usually the best way to protect your Marketplace reputation.

Frequently Asked Questions (FAQs)

Can I edit a Facebook Marketplace review after posting it?

No. Once a seller review becomes public, Facebook does not allow you to edit its rating or written feedback. You can delete the review instead.

Can I delete my review and leave a new one?

No. Facebook says that after deleting a seller review, you cannot submit another review for the same seller and transaction. Check your review carefully before removing it.

Can a seller delete a negative Marketplace review?

Sellers cannot directly delete reviews written by buyers. They may report a written review when it violates Facebook’s standards or does not relate to the service offered.

Can someone review me even if they did not buy anything?

Possibly. Facebook acknowledges that it does not verify whether every reviewer actually purchased an item from the seller they reviewed. This is a frequent source of frustration among Marketplace sellers.

Can I report a false or unfair review?

You can report it when the review violates Facebook’s Community Standards or does not focus on the service you provided. Facebook will examine the report, but disagreement alone does not guarantee removal.

Why can’t I report a one-star rating?

Facebook’s seller-review reporting option is generally available only when the review contains written text. A star-only rating may not provide a Report review option.

Does blocking someone stop them from leaving a review?

Reddit users report inconsistent experiences with blocking and reviews, so blocking should not be treated as a guaranteed prevention method. Facebook officially states that when a reviewer blocks a seller after posting, the existing review is no longer publicly visible.

Why can’t I find the option to delete my review?

Seller-review features are primarily available through the standard Facebook app for Android and iPhone. Try updating the app and opening the seller’s listing or your Marketplace conversation instead of using a computer or mobile browser.

Can a seller respond to a negative review?

Yes. Sellers can publish a public reply beneath a Marketplace review and delete their own reply later. However, the original reviewer cannot respond to the seller’s reply.

Will deleting the Marketplace listing remove its reviews?

Deleting a listing should not be relied on to erase seller feedback. Facebook displays seller reviews on Marketplace profiles as well as on related listings, so the review may remain associated with the seller’s profile.

Can Facebook remove a review simply because it is inaccurate?

Facebook may remove a review if it violates its standards or is unrelated to the service offered. It may leave the review visible when it represents an opinion or transaction dispute rather than a clear policy violation.

Should I ask the buyer to delete a negative review?

You may politely contact the buyer after resolving the problem, but the decision remains theirs. Avoid threatening, repeatedly messaging, or offering incentives in exchange for removing the review.